1. You can return or exchange a product only if you received the wrong item or if it was damaged during delivery.

• We strive to be fully transparent about our products regarding texture, size and all other specifications. Our policy is not based on personal dissatisfaction/subjective quality concerns/non-defective product concerns/ individual expectations. What we have shown is what we are selling. Do check all the details before making your purchase.

1. For any claims regarding incorrect items, damage, or missing quantities, a complete unboxing video is mandatory. The video must clearly show all sides of the package before opening, confirming that it is properly sealed, followed by the full unboxing process.

Any blurry, unclear, or improperly recorded videos will not be accepted.

Claims made without a valid unboxing video will not be eligible for return or exchange

We strictly follow this policy. Please follow it when opening your parcel.

3.Our return policy may be updated or changed at any time without prior notice..

4.If pickup service is not available in your area, you will need to self ship the product back to our warehouse.

5. Return or exchange charges may apply depending on the situation.

6. We do not accept returns for size issues because we offer only one or two standard size. Please check the size carefully before you order.